0 XP

Formula reference

Cheat sheet

110 thresholds, deadlines, formulas, and models across 16 topics, each with the trap the exam sets and a question to try it on. The SHRM-CP is closed book with nothing on the desk, so this sheet is for memorising, not for bringing along.

Get the official BASK. The SHRM Body of Applied Skills and Knowledge is a free PDF at shrm.org; every module here maps to one of its competencies or functional areas. Statutory figures change, so each card names the year it was verified.

The exam itself and the BASK map

Exam length and item mix

134 multiple-choice items = 80 knowledge + 54 situational judgment · 24 of the 134 are unscored field-test items
134
total items presented
24
unscored field-test items, drawn from both item types

The 24 field-test items are inside the 134, not added to it: 158 is the trap. They are not all situational judgment items.

Seat time

4 hours (240 min) appointment · 220 min testing = two independently timed halves of up to 110 min

Unused minutes in Section 1 do not carry into Section 2. No break is scheduled; if you leave the room the clock keeps running.

Which functional area sits in which domain

People: HR Strategy · Talent Acquisition · Engagement & Retention · Learning & Development · Total Rewards
Organization: Structure of the HR Function · Org Effectiveness & Development · Workforce Management · Employee & Labor Relations · Technology Management
Workplace: Managing a Global Workforce · Risk Management · CSR · U.S. Employment Law & Regulations
14
functional areas under HR Expertise, in 3 domains
9 + 1
nine behavioral competencies plus the technical competency HR Expertise

Organizational Effectiveness & Development is an Organization area, not Workplace, even though it is enterprise-wide. No U.S. statute appears in Employee & Labor Relations: the NLRA lives only in U.S. Employment Law & Regulations.

Try ithr function structure 2 · easyorg effectiveness 1 · easyorg effectiveness 2 · easycsr 8 · easyemployee labor relations 4 · medium

The three behavioral competency clusters (2026 BASK)

Leadership: Leadership & Navigation, Ethical Practice, Inclusive Mindset
Interpersonal: Relationship Management, Communication
Business: Business Acumen, Consultation, Analytical Aptitude

2026 merged Inclusion & Diversity with Global Mindset into Inclusive Mindset and moved it into Leadership, which is why Interpersonal now has only two competencies.

Try itleadership navigation 3 · easyrelationship management 4 · mediumbusiness acumen 1 · easyinclusive mindset 1 · easy

Sub-competency counts

Leadership & Navigation 4 · Ethical Practice 3 · Inclusive Mindset 5 · Relationship Management 5 · Communication 3 · Business Acumen 3 · Consultation 5 · Analytical Aptitude 4

Inclusion & Diversity had 3 in 2025; Inclusive Mindset has 5 in 2026. Reversing those two counts is the standard trap.

Try itleadership navigation 1 · easyethical practice 1 · easyinclusive mindset 5 · easyrelationship management 2 · easycommunication 2 · easyconsultation 1 · easyanalytical aptitude 1 · easy

Named theory counts under Leadership & Navigation

9 leadership theories · 6 motivation theories
9
situational, transformational, participative, inclusive, leader-member exchange, servant, transactional, trait, contingency
6
goal-setting, expectancy, attribution, self-determination, equity, Herzberg's two-factor

Maslow's hierarchy and path-goal theory are NOT on the BASK lists even though they are the best-known names. Herzberg is the only motivation theory named for its author.

Try itleadership navigation 6 · mediumleadership navigation 10 · easyleadership navigation 11 · mediumleadership navigation 12 · easyleadership navigation 13 · hard

EEO coverage, deadlines and OWBPA waiversBASK · Workplace

Title VII / ADA / GINA employer coverage

15 or more employees · each working day · 20+ calendar weeks · current or preceding calendar year

Both halves must be met. The 20 in this test is weeks, not employees; the ADEA's 20 is employees. 25 appears in no statute.

Try itus employment law 1 · easyus employment law 5 · easy

Right-to-sue and ADEA suit windows

Title VII / ADA / GINA: suit within 90 days of the Notice of Right to Sue
ADEA: any time 60 days after filing the charge, but not later than 90 days after EEOC notice of completed action

The 90-day suit window and the 180-day charge window are the pair candidates swap. The ADEA's 60 days is a floor, not a deadline.

Try itus employment law 10 · easyus employment law 11 · hard

ADA undue hardship

Significant difficulty or expense, judged against the business’s size, financial resources, and the nature and structure of its operation

No percentage-of-revenue bright line exists, and one manager's discretionary budget is not the test: at a 900-person system the enterprise's resources are.

Try itus employment law 19 · mediumus employment law 20 · medium

OWBPA revocation and validity elements

At least 7 days after signing to revoke · agreement not effective or enforceable until the revocation period expires · written advice to consult an attorney

The 7-day revocation applies to individual AND group waivers. 7 is not the consideration period; 21 is.

Try itus employment law 16 · easyus employment law 17 · medium

FMLA coverage, eligibility, entitlement and noticeBASK · Workplace

Covered employer (private sector)

50 or more employees · each working day · 20+ calendar workweeks · current or preceding calendar year

This is employer coverage. The 50-within-75-miles test is a separate employee-eligibility test; reversing 50 and 75 is the classic slip.

Try itus employment law 21 · easytotal rewards 37 · easy

Employee eligibility — all three must be met

12 months of employment · 1,250 hours of service in the 12 months immediately preceding leave · worksite with 50+ employees within 75 miles
1,250
hours of service, not hours paid or scheduled
75 miles
radius from the worksite, measured when notice is given

There is no part-time exclusion: a part-timer who reaches 1,250 hours is eligible, and one at 1,100 or 1,180 hours is not.

A 600-employee national headcount is irrelevant if only 31 work within 75 miles of the worksite.

Try itus employment law 22 · easyus employment law 23 · mediumus employment law 31 · mediumtotal rewards 38 · medium

Military caregiver leave and the combined cap

26 workweeks in a single 12-month period · combined total of 26 workweeks for ANY FMLA-qualifying reasons in that period
26 − weeks already used
remaining entitlement (8 used → 18 left)

12 + 26 = 38 is the most common error: the entitlements do not stack. Applying the 12-week cap to military caregiver leave is the other.

Try itus employment law 24 · mediumtotal rewards 39 · hard

Designation Notice

Within 5 business days, absent extenuating circumstances · one designation notice per FMLA-qualifying reason per applicable 12-month period

Not one notice per absence: intermittent leave for the same reason needs only the one designation. 15 business days is invented.

Try itus employment law 26 · hard

Key-employee exception

Salaried, eligible, among the highest paid 10% of all employees (eligible and ineligible) within 75 miles → restoration may be denied to prevent substantial and grievous economic injury

It denies restoration, not the leave itself, and it is a pay-rank test, not a title test. The 10% pool includes ineligible employees.

Try itus employment law 27 · hardtotal rewards 41 · medium

Health coverage and restoration

Maintain group health coverage on the same conditions as if continuously employed → return to the same or an equivalent position with equivalent benefits, pay, terms

Not COBRA, not employee-paid-in-full, not any vacancy. Intermittent leave is defined by the separate blocks of time for a single qualifying reason, not by its total duration.

Try itus employment law 28 · easyus employment law 29 · medium

FLSA wages, overtime, exemptions and recordsBASK · Workplace

Overtime rule

Not less than 1.5 × the regular rate for hours over 40 in a workweek · no federal daily overtime

11-hour days totalling exactly 40 hours owe nothing federally. The premium is on the regular rate, not on the minimum wage, and the multiplier is 1.5, not 2.

Try itus employment law 34 · mediumtotal rewards 30 · medium

Overtime gross pay

Gross = (40 × rate) + (hours − 40) × 1.5 × rate
rate
regular rate of pay
46 h @ $20
800 + 6 × 30 = $980.00
46 h @ $18
720 + 6 × 27 = $882.00
48 h @ $22
premium portion = 8 × 33 = $264.00; total $1,144.00

Distractors pay every hour at 1.5, pay the excess at straight time, or pay only the half-time increment. The overtime hours get the full time-and-a-half.

Try itus employment law 35 · mediumtotal rewards 28 · easytotal rewards 29 · medium

Child labor: 14- and 15-year-olds, nonagricultural

School day 3 h · school week 18 h · nonschool day 8 h · nonschool week 40 h · 7 a.m.–7 p.m., extended to 9 p.m. June 1 through Labor Day

A 5-hour Tuesday shift ending at 8 p.m. during the school year breaks both the hours and the time-of-day rule. The minor's consent is irrelevant.

Try itus employment law 40 · mediumus employment law 44 · medium

FLSA record retention

3 years: payroll records, collective bargaining agreements, sales and purchase records · 2 years: records wage computations are based on (time cards, piece work tickets, wage rate tables, schedules, additions/deductions)

Reversing 3 and 2 is the classic swap. The 3-years-or-1-year-after-termination rule is Form I-9, not FLSA.

Try itus employment law 42 · mediumtotal rewards 32 · medium

FLSA civil money penalty

$2,515 per violation for a repeated or willful minimum wage (§206) or overtime (§207) violation, 2026 — unchanged from 2025

Other real figures in the same schedule attach to child labor violations, including the higher amount where a violation causes serious injury or death; do not attach them to §206/§207.

Try itus employment law 43 · hard

Standard salary level

$684 per week = $35,568 per year ($684 × 52) · also payable as $1,368 biweekly, $1,482 semimonthly, $2,964 monthly
$2,964
$684 × 52 / 12 — not $684 × 4

The 2024 rule's higher levels were vacated nationwide in November 2024 and DOL restored $684 in the CFR in May 2026; tracking proposals rather than the level in effect is the typical error.

$650 or $690 a week fails or passes the salary test alone: the duties test still has to be met.

Try itus employment law 36 · easyus employment law 37 · mediumtotal rewards 18 · easytotal rewards 19 · hard

Highly compensated employee exemption

Total annual compensation at least $107,432 · at least $684/week on a salary or fee basis · customarily and regularly performs at least one exempt EAP duty

$100,000 is the pre-2020 round figure; the higher numbers come from the vacated 2024 rule. The $684 weekly floor still applies on top of the annual figure.

Try itus employment law 38 · mediumtotal rewards 20 · medium

Computer employee exemption

$684 per week salary or fee basis, OR not less than $27.63 per hour

$27.63 transposed to $26.37 or $27.36 is the designed trap. $17.10 ($684/40) is the salary level expressed hourly, not the regulatory alternative.

Try itus employment law 39 · mediumtotal rewards 21 · medium

Nondiscretionary bonus toward the salary level

Up to 10% of the required $684 weekly salary may come from nondiscretionary bonuses, incentives and commissions paid annually or more frequently

Expressly unavailable to highly compensated employees. It governs how the salary may be paid; it never substitutes for a duties test.

Try ittotal rewards 23 · hard

Executive vs administrative duties

Executive: primary duty of management · customarily and regularly directs 2 or more employees · hire/fire authority or recommendations given particular weight
Administrative: office or non-manual work directly related to management or general business operations · exercise of discretion and independent judgment on matters of significance

Salaried does not mean exempt. A $700/week clerk following a fixed procedure manual exercises no discretion on matters of significance and is nonexempt.

Try ittotal rewards 24 · mediumtotal rewards 25 · mediumtotal rewards 26 · mediumtotal rewards 33 · medium

Form I-9, E-Verify and visa capsBASK · Workplace

Section 1 timing

Employee completes Section 1 in its entirety on the first day of employment

Not before hire, and not within three days: three business days is the Section 2 deadline. Confusing the two sections' deadlines is the most common I-9 error.

Try itus employment law 45 · easy

Section 2 timing

Employer or authorized representative completes Section 2 within 3 business days of the date employment begins

The clock runs from the start of employment, not from the offer and not from a payroll cycle. A late Section 2 gets an accurate, currently dated entry — never a backdated one.

Try itus employment law 46 · mediumus employment law 51 · medium

I-9 retention

3 years after the date of hire, OR 1 year after employment ends — whichever is LATER
Hired 2023-01-10, terminated 2024-03-01
later of 2026-01-10 and 2025-03-01 → retain through 2026-01-10

Flipping later to earlier licenses premature destruction and is the most damaging version of this error. Keeping only one prong is equally wrong.

Try itus employment law 47 · mediumus employment law 48 · hard

Alternative (remote) document examination

Employer must be enrolled in E-Verify in good standing · examine front-and-back copies · live video interaction with the person presenting the documents

No headcount condition and no field-office approval. The employer never holds the employee's original documents.

Try itus employment law 49 · medium

OSHA reporting, recordkeeping and penaltiesBASK · Workplace

General recording criteria (29 CFR 1904.7)

Death · days away from work · restricted work or transfer · medical treatment beyond first aid · loss of consciousness · significant injury or illness diagnosed by a physician or other licensed health care professional

First aid alone (bandage and antiseptic, shift finished, no restrictions) is not recordable. Work-relatedness alone is not enough, and there is no three-day minimum.

Try itus employment law 55 · mediumrisk management 18 · mediumrisk management 19 · hard

OSHA maximum penalties

Willful or repeated: $165,514 per violation — no 2026 inflation adjustment, so 2025 amounts carry forward

The lower published maximum applies to serious, other-than-serious and posting violations and to failure to abate per day; it is a real figure at the wrong severity level.

Try itus employment law 59 · hardrisk management 27 · medium

NLRA sections and NLRB timelinesBASK · Organization

Section 7 rights

Self-organization · form, join or assist labor organizations · bargain collectively · engage in concerted activities for mutual aid or protection · AND the right to refrain (added by Taft-Hartley, 1947)

Only the refrain clause came from Taft-Hartley; the rest is the 1935 text. Section 7 does not require a union: three non-union employees emailing jointly about scheduling are protected.

Try itemployee labor relations 21 · mediumemployee labor relations 22 · medium

The five employer unfair labor practices

8(a)(1) interference with §7 rights · 8(a)(2) domination of or support to a labor organization · 8(a)(3) discrimination to encourage or discourage union membership · 8(a)(4) reprisal for filing charges or testifying · 8(a)(5) refusal to bargain with a §9(a) representative

Employer-created, employer-funded committees addressing wages are 8(a)(2), not the broader 8(a)(1). Firing a witness after NLRB testimony is 8(a)(4), not 8(a)(3).

Try itemployee labor relations 23 · mediumemployee labor relations 24 · mediumemployee labor relations 25 · mediumemployee labor relations 26 · easy

Section 8(d) — duty to bargain and contract notice

Meet at reasonable times and confer in good faith over wages, hours and other terms — without compelling agreement or a concession · written notice to the other party 60 days before expiration to terminate or modify

Hard bargaining is not bad faith; refusing a wage demand outright after 14 real sessions is lawful. The 30-day figure is the separate FMCS notice under 8(d)(3).

Try itemployee labor relations 27 · mediumemployee labor relations 28 · mediumemployee labor relations 30 · hard

Section 10(b) charge limitation

No complaint on conduct occurring more than 6 months before the charge is filed AND served · March 1 conduct → September 1

Twelve months is the §9(c)(3) election bar, not the charge limit; three months exists nowhere in the Act.

Try itemployee labor relations 31 · easy

Election bar

No election in a unit where a valid election was held in the preceding 12 months · petition accepted up to 60 days before that period ends, election waits until it expires

Six months and three years are both invented. The 60-day early-filing window does not move the election date forward.

Try itemployee labor relations 33 · hard

Economic vs unfair labor practice strikers

Economic: retain employee status, cannot be discharged, MAY be permanently replaced → Laidlaw recall rights as openings occur
ULP: cannot be discharged or permanently replaced → reinstatement on unconditional offer even if replacements must go

Union-security grace period: at least 30 days, except 7 full days in building and construction under §8(f).

Try itemployee labor relations 36 · mediumemployee labor relations 37 · hardemployee labor relations 38 · hardemployee labor relations 34 · medium

Landmark cases and the rule each createdBASK · Workplace

Griggs v. Duke Power Co. (1971)

Practices fair in form but discriminatory in operation are reachable · touchstone = business necessity · burden on the employer to show a manifest relationship to the job

Griggs created disparate impact, going beyond the disparate-treatment theory; it did not create a good-faith safe harbour.

Try itus employment law 61 · easy

McDonnell Douglas Corp. v. Green (1973)

Prima facie case → employer articulates a legitimate, nondiscriminatory reason → plaintiff shows pretext
prima facie
protected class; applied and qualified; rejected; position remained open and the employer kept seeking similar applicants

The employer's middle-step burden is production, not persuasion. This is individual disparate treatment, not statistical impact proof.

Try itus employment law 62 · medium

Albemarle Paper Co. v. Moody (1975)

Validate by professionally acceptable methods: predictive of or significantly correlated with important elements of work behavior · plaintiff may then show a less discriminatory alternative device

No automatic-discard rule and no vendor safe harbour; deference went to the EEOC Guidelines.

Try itus employment law 63 · hard

Harris v. Forklift Systems, Inc. (1993)

Hostile environment = reasonably perceived as hostile or abusive AND actually so perceived — no psychological injury required

The rejected rule is exactly the one the Sixth Circuit had applied: proof of psychological harm. Severity or pervasiveness still matters.

Try itus employment law 64 · medium

Faragher / Ellerth (1998)

Vicarious liability for supervisor harassment; where NO tangible employment action was taken, a two-part affirmative defense: (1) reasonable care to prevent and promptly correct, (2) employee unreasonably failed to use preventive or corrective opportunities

A written policy alone is not element one — it must be enforced. Economic loss is not part of the defense.

Try itus employment law 65 · mediumus employment law 70 · medium

Burlington Northern & Santa Fe Ry. v. White (2006)

Retaliation reaches beyond workplace-related acts · test = well might have dissuaded a reasonable worker from making or supporting a charge

This standard is broader than the one for substantive discrimination, and no malice element is required. Moving the complainant can itself be materially adverse.

Try itus employment law 66 · medium

Ricci v. DeStefano (2009)

Strong basis in evidence of disparate-impact liability is required before taking race-conscious action · discarding the exam results without it violated the disparate-treatment prohibition

It did not prohibit impact analysis, and outside validation is not the trigger.

Try itus employment law 67 · hard

Vance (2013) and Ames (2025)

Vance: a supervisor is only someone empowered to take tangible employment actions against the victim
Ames v. Ohio Dep’t of Youth Services, No. 23-1039: argued Feb 26, 2025, decided June 5, 2025, Jackson, J., unanimous; 87 F.4th 822 vacated and remanded

Vance rejected the broader EEOC directs-daily-work test 5-4. Vance changes the liability theory, not the employer's duty to investigate and correct.

Try itus employment law 68 · mediumus employment law 69 · mediumus employment law 70 · medium

HR metrics the bank computesBASK · Business

Turnover rate (SHRM)

separationsaverage headcount × 100
average headcount
sum of the headcount reports ÷ number of reports
(210+218+222)/3 = 216.667
6 / 216.667 × 100 = 2.77%
84 / 700
12.0% · 72 / 480 = 15.0% · 96 / 640 = 15.0%

Use AVERAGE headcount, never ending or year-end headcount; dividing by the highest or lowest monthly report is the designed wrong answer.

Separations divided by hires is a replacement ratio, not turnover. BLS JOLTS uses the same separations-over-employment structure.

Try itanalytical aptitude 18 · mediumanalytical aptitude 20 · easyengagement retention 14 · easyengagement retention 15 · easyworkforce management 27 · easyworkforce management 28 · mediumorg effectiveness 25 · medium

What counts in the numerator

Voluntary + involuntary terminations − employees temporarily laid off, on furlough or on leave of absence
12 separations, 4 temp layoffs, 400 avg
(12 − 4) / 400 × 100 = 2.00%

Including the temporary layoffs gives 3.00%, which SHRM's key marks wrong.

Try itanalytical aptitude 19 · hard

Uniform Guidelines validity evidence

Criterion-related (empirical prediction of or significant correlation with elements of work behavior) · content (procedure content representative of important aspects of job performance) · construct (measures an identified characteristic important to performance)

Face validity is NOT a recognized type; "it obviously looks job-related" is not a validation strategy. Reliability is consistency of measurement, not validity.

Try itanalytical aptitude 11 · mediumanalytical aptitude 12 · mediumanalytical aptitude 10 · mediumtalent acquisition 10 · mediumtalent acquisition 12 · mediumtalent acquisition 13 · hardtalent acquisition 14 · medium

Pay structure mathBASK · People

Compa-ratio

salaryrange midpoint × 100
72,000 / 80,000
90 — paid 10% below midpoint
118
18% ABOVE the midpoint

The reference point is the MIDPOINT, never the maximum. Inverting to midpoint/salary gives 1.11, the designed distractor.

Try ittotal rewards 6 · easytotal rewards 7 · easy

Solving for salary or for a group

salary = compa-ratio × midpoint  |  group compa-ratio = average salarymidpoint × 100
1.10 × 95,000
$104,500
(63,000+69,000+72,000)/3 = 68,000
68,000 / 80,000 × 100 = 85

Divide instead of multiply and you get 86,364; use one salary instead of the average and you get 79 or 90.

Try ittotal rewards 10 · mediumtotal rewards 11 · hard

Range spread

maximum − minimumminimum
(75,000 − 50,000) / 50,000
0.50 = 50%

Dividing the gap by the MAXIMUM (25,000/75,000 = 33%) is the standard error, as is reporting the dollar gap as a percentage.

Try ittotal rewards 8 · medium

Building the range from the minimum

max = min × (1 + spread)  |  midpoint = (min + max) / 2
60,000 × 1.40
max $84,000 at a 40% spread
48,000 × 1.50 = 72,000
midpoint = (48,000 + 72,000)/2 = $60,000

Reporting the maximum ($72,000) when the question asks for the midpoint is the most common slip on this calculation.

Try ittotal rewards 9 · mediumtotal rewards 12 · hard

Market pay line and lead/lag policy

Simple regression of survey pay (Y) on job evaluation points (X), then × (1 + lead) or × (1 − lag) → adjusted rates become the grade MIDPOINTS
60,000 × 1.03
$61,800 midpoint under a 3% lead

The pay line always runs through the midpoint, not the minimum or maximum — putting it at either end places the whole range above or below market.

Try ittotal rewards 15 · mediumtotal rewards 16 · hardtotal rewards 17 · medium

WorldatWork Total Rewards Model and BASK pay practices

Five strategic elements: compensation · benefits · well-being · careers · recognition
BASK pay practices and issues: pay increases, base pay, pay levels, banding, variable pay, pay compression, pay equity, pay transparency

The older five-element version of the WorldatWork model is the most common wrong answer, and its five elements are not the BASK pay-practices list.

Try ittotal rewards 5 · mediumtotal rewards 3 · mediumtotal rewards 1 · easy

Change and consulting modelsBASK · Business

Kotter's 8 steps (Kotter Inc.)

1 Create a Sense of Urgency → 2 Build a Guiding Coalition → 3 Form a Strategic Vision → 4 Enlist a Volunteer Army → 5 Enable Action by Removing Barriers → 6 Generate Short-Term Wins → 7 Sustain Acceleration → 8 Institute Change

Urgency is step 1, not a precondition; coalition building is step 2. Two steps follow the short-term wins, which is the model's warning against declaring victory early.

Try itleadership navigation 15 · easyleadership navigation 16 · mediumleadership navigation 19 · easyconsultation 5 · mediumconsultation 6 · mediumorg effectiveness 4 · easyorg effectiveness 5 · mediumconsultation 26 · hard

Matching the symptom to the Kotter step

Silent leaders, one lone sponsor → 2 · willing people blocked by approvals, old targets → 5 · energy fading months before go-live → 6 · quiet reversion after success → 8

Step 5 is systemic obstruction; step 8 is anchoring so the organization does not revert. Step 7 (sustain acceleration) also concerns lasting change, which is why it is the tempting wrong answer for reversion.

Try itleadership navigation 17 · mediumleadership navigation 18 · mediumconsultation 18 · mediumorg effectiveness 6 · medium

Prosci ADKAR — the five elements

Awareness (understand WHY) → Desire (choose to participate and support) → Knowledge (know HOW and what success requires) → Ability (put new skills and behaviors into PRACTICE) → Reinforcement (sustain and prevent backsliding)

Address the EARLIEST unmet element first. Adoption, Alignment, Decision, Action and Results are not ADKAR words.

Try itleadership navigation 20 · easyleadership navigation 21 · mediumleadership navigation 24 · easyconsultation 8 · easyconsultation 9 · mediumorg effectiveness 8 · medium

Matching the symptom to the ADKAR element

Don’t see why → Awareness · understand but refuse, feel threatened → Desire · accept but don’t know the new process → Knowledge · can describe every step but still use the old way → Ability · drift back 6–12 months after go-live → Reinforcement

Knowledge vs Ability is the exam's favourite distinction: describing the steps is Knowledge, performing them is Ability. Regression after success is Reinforcement, never a fresh Desire problem.

Try itleadership navigation 22 · mediumleadership navigation 23 · mediumleadership navigation 25 · hardconsultation 7 · easyconsultation 10 · hardconsultation 19 · mediumhr strategy 30 · mediumorg effectiveness 7 · mediumorg effectiveness 9 · mediumorg effectiveness 10 · medium

The four change models named in the BASK

Lewin’s change management model · McKinsey 7S · Kotter’s 8-step · Kübler-Ross change curve

ADKAR and Bridges are real models but are NOT the four named in Consultation's key concepts. Change Management is one of Consultation's five sub-competencies, which is where the BASK files them.

Try itconsultation 4 · mediumconsultation 25 · easy

Learning and development modelsBASK · People

ADDIE

Analysis → Design → Development → Implementation → Evaluation

Assessment, Delivery, Integration and Engagement are not ADDIE phases. ADDIE begins with analysis, which is why a requested two-day class before any diagnosis is the wrong first move.

Try itlearning development 4 · easylearning development 11 · medium

BASK instructional design models vs adult learning theories

Instructional design models: ADDIE · successive approximation model (SAM) · action mapping · Bloom’s taxonomy · generative AI and other technological tools
Adult learning theories: learning everywhere model · VAK learning styles · 70-20-10

Bloom's taxonomy is an instructional design model in the BASK, and 70-20-10 is an adult learning theory. A full-text search of the BASK finds no Knowles, no andragogy and no Kirkpatrick.

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Kirkpatrick's four levels

1 Reaction (favorable, engaging, relevant, supportive) → 2 Learning (knowledge, skills, attitude, confidence, commitment) → 3 Behavior (performs critical behaviors on the job) → 4 Results (targeted organizational outcomes)

ROI is not Level 4's name; Results is. Smile-sheet ratings of "engaging and relevant" are Level 1 only, even when the numbers are high.

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70-20-10 (Center for Creative Leadership)

70% challenging experiences and assignments · 20% developmental relationships · 10% coursework and training
120 hours
84 / 24 / 12

Inverting the ratio to put training first is the single most common error, as is reading 70, 20 and 10 as hours rather than percentages.

It came from CCL's Lessons of Experience research, over 30 years of study of how executives learn, grow and change — not from Kirkpatrick.

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Strategy frameworks and evidence-based practiceBASK · Business

Porter's Five Forces (1979 Harvard Business Review)

Threat of new entrants · bargaining power of suppliers · bargaining power of buyers · threat of substitute products or services · rivalry among existing competitors

Regulators, labor supply and financing conditions are not forces. A new low-cost company arriving = new entrants; a different service model meeting the same need = substitutes; few large customers who can switch = buyer power.

Try itbusiness acumen 12 · mediumbusiness acumen 13 · easybusiness acumen 14 · mediumbusiness acumen 29 · hardhr strategy 11 · mediumorg effectiveness 16 · easyorg effectiveness 17 · mediumorg effectiveness 18 · medium

Balanced scorecard and the BASK's business lists

Performance measured against goals, lagging indicators, and leading indicators

Leading indicators describe activity that can change future performance. The balanced scorecard is a BUSINESS INTELLIGENCE tool with predictive analytics, trend analysis and scenario planning — it is NOT in HR Strategy's list of strategic planning analysis frameworks.

Financial analysis terms (balance sheets, budgets, cash flow, P&L, overhead, ROI, SWOT) are a different BASK heading from business terms (competitive advantage, revenue, fixed and variable costs, net income, KPIs).

Try itbusiness acumen 6 · mediumbusiness acumen 9 · mediumbusiness acumen 10 · mediumbusiness acumen 11 · mediumbusiness acumen 21 · mediumhr strategy 10 · hard

BASK strategic planning process and frameworks

Process: formulation → goal setting → implementation → evaluation
Analysis frameworks: PESTLE, SWOT, industry analysis, location-specific analysis, scenario planning, growth-share matrix, real time, blue ocean

Scanning is not a stage — it is done with the frameworks. The balanced scorecard is the item that does NOT belong on the frameworks list.

Try ithr strategy 12 · easyhr strategy 13 · mediumhr strategy 10 · hard

CEBMa — the four sources of evidence

Scientific literature · the organization (its own data, facts and figures) · practitioners (professional experience and judgment) · stakeholders (values and concerns)

Stakeholders is the source most often dropped. Benchmarking, vendor research, regulators and executive preference are not CEBMa sources. HRIS turnover and exit data = the organization.

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CEBMa — the six steps

Asking → Acquiring → Appraising → Aggregating → Applying → Assessing
Asking
translate a practical problem into an answerable question
Appraising
judge trustworthiness and relevance of each piece
Aggregating
weigh and pull the evidence together
Assessing
evaluate the outcome of the decision taken

Definition: conscientious, explicit and judicious use of the best available evidence from multiple sources — not exhaustive, not automated, and never selective.

Appraise before you aggregate, and acquire only after you have a question.

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Culture models and the global workforceBASK · Workplace

Hofstede — 6 dimensions

Individualism · power distance · masculinity · uncertainty avoidance · long-term orientation · indulgence
power distance
the extent to which the less powerful members of organizations and institutions accept and expect that power is distributed unequally

Four is the original count before long-term orientation and indulgence were added; seven belongs to Trompenaars; nine is GLOBE. In-group collectivism, performance orientation and humane orientation are GLOBE, not Hofstede.

Try itinclusive mindset 28 · mediuminclusive mindset 29 · easyglobal workforce 10 · mediumglobal workforce 11 · hard

GLOBE — 9 dimensions

Performance orientation · assertiveness · future orientation · humane orientation · institutional collectivism · in-group collectivism · gender egalitarianism · power distance · uncertainty avoidance
performance orientation
degree to which a collective encourages and rewards performance improvement and excellence
uncertainty avoidance (GLOBE)
reliance on social norms, rules and procedures to alleviate unpredictability

Power distance and uncertainty avoidance are the ONLY two names shared with Hofstede; long-term orientation and indulgence are Hofstede-only, assertiveness is GLOBE-only.

Try itinclusive mindset 30 · hardinclusive mindset 31 · hardglobal workforce 9 · mediumglobal workforce 12 · easyglobal workforce 13 · mediumglobal workforce 14 · medium

Methods for moving work and HR structures for global work

Moving work: offshoring · onshoring · nearshoring · remote teams
Structures: immigration and mobility specialists · geographic centers of excellence · global job classifications · international business travel policies

A cost-and-time-zone delivery decision uses the moving-work vocabulary. Inconsistent titles and bands across countries is fixed by global job classifications; centralizing visa and cross-border pay expertise is a geographic center of excellence.

Try itglobal workforce 2 · easyglobal workforce 3 · mediumglobal workforce 28 · mediumglobal workforce 30 · mediumglobal workforce 33 · hard

International assignment best practices (BASK)

Employee and family readiness · performance expectations and evaluations · health and safety · compensation adjustments · socialization · training on culture and resources · language training · repatriation

Repatriation closes the list and is the stage most often missing when returnees resign within months. Immigration and mobility is a separate key concept: laws, visa processes and requirements, sponsorship expenses.

Try itglobal workforce 5 · easyglobal workforce 6 · mediumglobal workforce 4 · mediumglobal workforce 23 · mediumglobal workforce 24 · mediumglobal workforce 31 · mediumglobal workforce 32 · medium

ILO fundamental principles and conventions

110th Session, June 2022: added “a safe and healthy working environment” as the fifth category · fundamental conventions 8 → 10
No. 155 (1981)
Occupational Safety and Health Convention
No. 187 (2006)
Promotional Framework for Occupational Safety and Health Convention

The ILO is the body the BASK names at the head of the Employee & Labor Relations key concepts, and is the anchor for multinational baseline employment standards.

Try itglobal workforce 20 · mediumglobal workforce 21 · mediumglobal workforce 22 · hardemployee labor relations 3 · easyemployee labor relations 10 · hard

Risk management, ERM and emergency planningBASK · Workplace

The four risk treatments (BASK)

Avoidance · reduction · sharing · retention
avoidance
cease the activity
reduction
lower probability or impact through controls
sharing
transfer the financial consequence, e.g. insurance
retention
absorb the loss on your own balance sheet

Buying insurance is SHARING, not transfer-as-a-fifth-option and not retention. Duplication, acceptance and mitigation are not the BASK's words here.

Try itrisk management 2 · easyrisk management 3 · mediumrisk management 29 · medium

Definition, ERM process and risk types

Definition: identification, assessment and prioritization of risks, and the application of resources to minimize, monitor and control the probability and impact of those risks
ERM process: understand context → identify, analyze and prioritize risks · Risk types: hazard · financial · operational · strategic

The goal is to control exposure, never to eliminate risk. Treatments come after the risks are understood; they are not themselves the process.

Try itrisk management 1 · easyrisk management 5 · easyrisk management 6 · medium

COSO ERM frameworks

2004: Enterprise Risk Management — Integrated Framework
Updated: Enterprise Risk Management — Integrating with Strategy and Performance — risk in strategy setting and in driving performance

Internal Control — Integrated Framework is COSO's separate internal control publication, not the ERM original.

Try itrisk management 10 · mediumrisk management 11 · medium

Emergency action plan (29 CFR 1910.38)

6 minimum elements: reporting procedures · evacuation procedures with exit route assignments · procedures for employees who remain to operate critical operations · procedures to account for all employees after evacuation · rescue and medical duties · name or job title of a contact for more information

Written and kept in the workplace, EXCEPT an employer with 10 or fewer employees may communicate it orally. No annual third-party audit is required.

Try itrisk management 12 · mediumrisk management 13 · mediumrisk management 14 · hardrisk management 33 · medium

Employee relations, benefits continuation and governance

ADR types and investigations

ADR: mediation · arbitration  |  ELR key concepts also include workplace investigation techniques, retaliation prevention, progressive discipline, grievance resolution, compliance and ethics programs

Mediation fits parties who want to keep working together; arbitration is not a substitute for the fact-finding the employer still owes. Litigation is what ADR replaces, not a type of it.

Try itemployee labor relations 6 · easyemployee labor relations 7 · mediumemployee labor relations 2 · easyemployee labor relations 13 · easyemployee labor relations 14 · medium

COBRA — 18 months

Termination of employment or reduction of hours → continuation coverage usually up to 18 months

12 months is the FMLA measuring period, not a COBRA duration.

Try ittotal rewards 34 · easy

COBRA — 36 months and the election window

36-month events: death of the covered employee · divorce or legal separation · Medicare entitlement · loss of dependent-child status  |  60 days to elect, starting when coverage ends OR the election notice is received, whichever is LATER
coverage ends Mar 31, notice Apr 10
60 days run from April 10

Whichever is later, not earlier — the same later-of logic as I-9 retention.

Try ittotal rewards 35 · mediumtotal rewards 36 · medium

UN Global Compact

10 principles in 4 areas: human rights · labour · environment · anti-corruption
Principles 3–6
the labour principles

Ten principles, not seventeen (that is the Sustainable Development Goals) and not six (that is the SHRM Code of Ethics).

Labour principles: freedom of association and effective recognition of the right to collective bargaining; elimination of forced and compulsory labour; effective abolition of child labour; elimination of discrimination in employment and occupation.

Try itcsr 9 · easycsr 10 · easycsr 11 · mediumcsr 12 · mediumcsr 13 · easy

SOX Section 404

404(a): MANAGEMENT assesses and reports on internal control over financial reporting · 404(b): the independent AUDITOR attests to management’s assessment

Who does what is the whole item: (a) is management, (b) is the outside auditor.

Try itcsr 16 · mediumcsr 17 · mediumcsr 18 · hard

SOX Section 806 whistleblower

File with OSHA within 180 days of the violation or of becoming aware of it · OSHA written findings within 60 days · contributing-factor burden, employer escapes only by clear and convincing evidence
Protected reports
(A) a federal regulatory or law enforcement agency, (B) a Member or committee of Congress, (C) a person with supervisory authority or authority to investigate, discover or terminate misconduct

180 days since Dodd-Frank, not the original 90; the complaint goes to OSHA, not to the SEC. An internal report to a supervisor qualifies, and Murray v. UBS Securities (2024) rejected any retaliatory-intent element.

Preliminary-order remedies: reinstatement with the same seniority, back pay with interest at the 26 U.S.C. 6621 underpayment rate compounded daily, and special damages including litigation costs, expert fees and reasonable attorney fees.

Try itethical practice 27 · mediumethical practice 28 · mediumethical practice 30 · hardethical practice 32 · hard

Sources are the ones cited on each linked question: the SHRM BASK and Certification Handbook, and for statutes the text at law.cornell.edu or ecfr.gov and the agency pages at eeoc.gov, dol.gov, osha.gov, nlrb.gov, irs.gov, and uscis.gov, all read on 2026-09-13.